Home Privacy Policy

WP Backup Nota (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding your data.

This policy applies to the website at wp-nota.com and the purchase process. The WP Backup Nota plugin itself runs entirely on your own server and does not send any data to us.

1. Information We Collect

1.1 Information You Provide

When you purchase a license, we collect:

  • Name: Required for billing and license issuance
  • Email address: Used to deliver your license key, receipts, and support communications
  • Payment information: Processed securely by our payment provider. We do not store full credit card numbers on our servers

When you contact support, we collect:

  • Your name and email address
  • The content of your message
  • Any attachments you choose to include

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address: For security, fraud prevention, and basic analytics
  • Browser and device type: To ensure the website displays correctly
  • Pages visited and time spent: For understanding how visitors use our site
  • Referrer URL: To understand where our traffic comes from

1.3 Plugin Data (On Your Server)

The WP Backup Nota plugin stores the following data on your own WordPress installation:

  • Plugin settings (backup frequency, cloud credentials, exclusion rules) in wp_options
  • Backup history records in a dedicated database table (wp_wpbn_backups)
  • Backup ZIP files in wp-content/uploads/wpbn-backups/

This data never leaves your server unless you explicitly upload backups to a third-party cloud storage service.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your purchase (deliver license keys, send receipts)
  • Provide customer support
  • Send important account and product communications (license renewal reminders, critical security updates)
  • Prevent fraud and abuse
  • Improve our website and products
  • Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Contract performance: Processing your payment and delivering your license
  • Legitimate interests: Security, fraud prevention, and improving our services
  • Legal obligation: Retaining transaction records as required by applicable law
  • Consent: For any optional communications you explicitly opt into

4. Data Sharing

We share your data only with:

  • Payment processor: To process your transaction securely. Our payment processor is PCI-DSS compliant and does not allow us to access your full card details
  • Email service provider: To send you transactional emails (receipts, license keys, support responses)
  • Legal authorities: When required by law, court order, or to protect our legal rights

All third-party service providers we use are contractually required to protect your data and use it only for the purposes we specify.

5. Third-Party Cloud Services

When you configure the plugin to upload backups to third-party services (Google Drive, Amazon S3, Dropbox, Microsoft OneDrive, Wasabi), your backup files are transferred directly from your server to those services. We are not a party to those transfers. Your use of those services is governed by their respective privacy policies and terms of service. We recommend reviewing them before use.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy:

  • Customer records: For the duration of your license and for 7 years afterward, as required for accounting and tax purposes
  • Support communications: For 3 years after the last communication
  • Website analytics: In aggregated, anonymised form indefinitely; individual records for up to 2 years

7. Cookies

Our website uses cookies for:

  • Session management: Keeping you logged into any account area
  • Analytics: Understanding how visitors use our site (aggregated, not sold to third parties)
  • Preferences: Remembering any display settings you choose

You can disable cookies in your browser settings. Disabling cookies may affect some functionality of the website.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data (subject to legal retention requirements)
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to processing based on legitimate interests
  • Restriction: Request that we restrict processing of your data
  • Withdraw consent: Where processing is based on consent, withdraw it at any time

To exercise any of these rights, contact us at support@wp-nota.com. We will respond within 30 days.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted connections (HTTPS), secure payment processing, and access controls on our systems.

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

10. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us and we will delete it promptly.

11. International Transfers

Your information may be transferred to and processed in countries other than your own. When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by relevant data protection authorities.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. For significant changes, we will notify you by email if you are a customer.

13. Contact

For privacy-related questions or to exercise your rights, contact us at:

WP Backup Nota
Email: support@wp-nota.com
Website: wp-nota.com