Frequently Asked Questions!

Everything you need to know about WP Backup Nota. Can't find your answer? Contact support.

General

WP Backup Nota is a WordPress plugin that lets you back up your entire site — files, database, plugins, themes, and media — with one click. You can schedule automatic backups, upload them to cloud storage (Google Drive, S3, Dropbox, OneDrive, Wasabi), restore with a few clicks, and migrate your site to a new host or domain.

Yes. WP Backup Nota is built specifically for shared hosting environments where server access is limited. It runs through WordPress (no shell access needed), uses chunked processing to stay within PHP time limits, and avoids memory spikes that would crash shared servers.

No. Creating a backup is a single click. Restoring is a step-by-step wizard. All configuration (scheduling, cloud storage, exclusions) is done through a clean admin panel. You don’t need to touch any PHP, FTP, or command-line tools.

WP Backup Nota requires PHP 7.4 or higher. PHP 8.x is fully supported. The plugin also requires the ZipArchive extension (enabled on virtually all hosting providers) and OpenSSL for encryption features.

WordPress 5.6 or higher. The plugin is tested up to the latest stable WordPress release.

WP Backup Nota is sold as an annual license. You pay once per year and receive all updates, new features, and support for that period. There are no hidden fees or usage charges. You can also continue using the plugin after your license expires — you just won’t receive future updates or support.

Backups

A full backup includes all WordPress files (core files, themes, plugins, uploads, and any other files in your WordPress directory) plus a complete SQL dump of your database. Everything is packaged into a single ZIP file.

Yes. On the backup page you can choose the backup type: Full (files + database), Database Only, or Files Only. You can also set a default type for scheduled backups in Settings → Auto Backup.

Yes. In Settings → Exclusions, you can add any file or folder path to skip during backup. For example, you can exclude /wp-content/uploads/videos to keep your backup ZIP small. WordPress cache directories are automatically excluded regardless of your settings.

No. Known cache directories — including wp-content/cache, wp-content/uploads/cache, wp-content/wc-logs, LiteSpeed cache, WP Rocket cache, and similar — are automatically excluded. Plugin directories that happen to contain the word “cache” in their name (like wpml-lib-cache) are included normally, as they contain necessary plugin files, not cached data.

You control this. In Settings → General, set the “Keep last N backups” value. When a new backup completes, older backups beyond that limit are deleted automatically. You can also delete individual backups manually from the backup list.

Backups are stored in wp-content/uploads/wpbn-backups/. The directory is protected with an .htaccess file that blocks direct HTTP access, so backup files cannot be downloaded by visitors even if they guess the URL.

WP Backup Nota detects stale backups — backup processes that have stopped sending heartbeats for more than 10 minutes. When detected, the stuck backup is automatically marked as failed, the partial file is cleaned up, and the failure is logged to backup history with an error message. You’ll see a nota-warning in the admin panel.

Cloud Storage

WP Backup Nota supports: Google Drive, Amazon S3, Wasabi, Dropbox, and Microsoft OneDrive. You can enable multiple destinations simultaneously — each completed backup is uploaded to all enabled services.

Generally yes. Wasabi is an S3-compatible storage service with a flat nota-pricing model and no egress fees, which makes it attractive for backup storage. WP Backup Nota connects to Wasabi the same way as Amazon S3 — you just enter your Wasabi endpoint, bucket, and credentials.

Yes. In Settings → Cloud Storage, enable “Delete local backup after successful upload.” The backup will be removed from your server once it has been successfully uploaded to all configured cloud destinations.

WP Backup Nota uses OAuth2 to connect to Google Drive. You click “Connect Google Drive” in settings, log in with your Google account, grant permission, and you’re done. No API keys need to be created manually. The connection is stored securely and refreshed automatically.

Yes. After the backup ZIP is created, uploading happens asynchronously. The backup page shows a progress indicator while uploading. You can navigate away — the upload continues in the background via WordPress cron.

Restore & Migration

From the WordPress admin panel: go to WP Backup Nota → Backups, click “Restore” next to any backup, confirm the action by typing “I confirm”, and click Restore. The plugin replaces the database and files automatically.

If WordPress is broken or you’re moving to a new server: use the standalone installer. Download the backup ZIP, upload it to the new server along with the installer script, and follow the on-screen wizard.

Yes. The standalone installer handles full site migration. It replaces all URLs and file paths throughout the database — including inside serialized PHP data — so WordPress loads correctly on the new domain without broken links or settings.

Yes. Many WordPress plugins store settings as serialized PHP arrays. A naive string replace on serialized data breaks the format (string length mismatches). WP Backup Nota uses a proper serialized data parser and replacer that updates both the string content and the length metadata, keeping all data valid.

A web server with PHP 7.4+ and MySQL access. You upload the backup ZIP and the installer script to the document root (or any web-accessible folder), nota-open the installer URL in your browser, and fill in the database credentials. No WordPress installation is needed beforehand.

Yes, if the backup was created as “Database Only”, the restore process only imports the SQL dump. If you have a full backup and want to restore only the database, use the standalone installer and skip the file extraction step.

Security & Encryption

When encryption is enabled, the database.sql inside the backup ZIP is encrypted with AES-256-CBC before the ZIP is finalised. A random 16-byte IV is generated for each backup. The encryption key is derived from your password using SHA-256, so the key is always exactly 32 bytes regardless of password length.

The password is stored encrypted in the WordPress database, protected with a key derived from your site’s secret keys (AUTH_KEY and SECURE_AUTH_KEY from wp-config.php). An attacker who only has database access cannot recover the password without also reading wp-config.php.

The backup cannot be restored. There is no password recovery mechanism — this is by design, because a recovery mechanism would weaken security. WP Backup Nota displays prominent warnings about this when encryption is configured. Store your encryption password in a password manager.

Yes. The backup directory is protected by an .htaccess file that returns 403 Forbidden for all HTTP requests. Backups are only accessible through the WordPress admin panel. For additional protection, enable encryption so that even if someone accesses the server files directly, the database contents remain unreadable.

Scheduling

Go to Settings → Auto Backup. Enable automatic backups, choose the frequency (daily, weekly, or monthly), set the backup type, and optionally configure email notifications. Automatic backups run via WordPress Cron (WP-Cron).

WP-Cron runs when someone visits your site. On low-traffic sites it can be delayed. For reliable scheduling, disable WP-Cron in wp-config.php (define('DISABLE_WP_CRON', true);) and set up a real system cron job that visits wp-cron.php at the desired interval. This is documented in the Scheduling section of the documentation.

Yes. Enable email notifications in Settings → Notifications. You can choose to receive an email on success, on failure, or both. Failure emails include the error message so you can diagnose the problem quickly.

Licensing

Personal: 1 site. Pro: 5 sites. Agency: unlimited sites. All plans include all nota-features — the only difference is the number of site activations.

Yes. Contact support at support@wp-nota.com to upgrade. You’ll pay only the difference for the remaining nota-period of your current license.

Yes. Every plan includes a 14-day free trial with no credit card required. You get full access to all premium nota-features during the trial period. At the end of 14 days, enter your payment details to continue — or simply stop with no charges.

There is no permanent free version, but every plan starts with a 14-day free trial — no credit card required. You can test every premium feature before committing to a paid plan.

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